No, as long as the items are not “delivery only” items then you have the option to pick-up and return items from us during our normal business hours. If you choose to pick-up items this will also save yourself from paying any delivery / pick-up fees. You are responsible for loading and unloading your own vehicle and you must bring your own moving blankets, ratchet straps, etc to transport the items safely. If items are damaged in transit then you may be assessed repair and / or replacement costs for the item(s).