In the event that you have an after-hours issue or question about your rental items (including rental items not functioning or items that are missing), please call our general phone line and listen to the recording for a listing of after-hours contact phone numbers. If FRER is not told about a problem with items prior to the start of your event, then all items are considered to be functional and all counts are considered to be correct.  If the situation is an emergency that requires police or fire assistance, please call 911.