General Information

Do I have to have my rental items delivered?

By |2019-09-14T16:32:00+00:00September 14th, 2019|, , |

No, as long as the items are not "delivery only" items then you have the option to pick-up and return items from us during our normal business hours. If you choose to pick-up items this will also save yourself from paying any delivery / pick-up fees. You are responsible for loading and unloading your own [...]

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What if I have an after-hours situation with my items?

By |2019-12-10T19:24:51+00:00December 23rd, 2014||

In the event that you have an after-hours issue or question about your rental items (including rental items not functioning or items that are missing), please call our general phone line and listen to the recording for a listing of after-hours contact phone numbers. If FRER is not told about a problem with items [...]

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Do you have a showroom?

By |2018-11-14T23:28:16+00:00December 23rd, 2014||

Yes. We encourage customer visits to view our available inventory and our collection of event photographs. This proves to be extremely helpful when making decisions such as choosing/matching linen colors, selecting centerpiece items, etc. FRER can also provide customers with a formal quote to assist in the planning process. We highly suggest you bring [...]

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